NMI Rules and Models

To achieve professionalism in mediation a sound infrastructure is required (rules, registration and code of conduct), a complaints procedure plus disciplinary rules, and independent quality assurance. It is the task of the independent NMI to provide these in the Netherlands nationwide. NMI does this through the NMI Quality Assurance System.

The purpose of the Quality Assurance System developed by NMI is to provide a transparent, objectifiable, dynamic, testable and independent system for mediation and mediator quality assurance nationwide.

The rules and models can be downloaded (see menu on the left).